{"id":729,"date":"2026-10-19T13:52:15","date_gmt":"2026-10-19T13:52:15","guid":{"rendered":"https:\/\/help.cleanster.com\/arrival-windows-and-tracking-your-cleaner\/"},"modified":"2026-10-19T13:52:15","modified_gmt":"2026-10-19T13:52:15","slug":"arrival-windows-and-tracking-your-cleaner","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/ar\/arrival-windows-and-tracking-your-cleaner\/","title":{"rendered":"\u0645\u0648\u0627\u0639\u064a\u062f \u0627\u0644\u0648\u0635\u0648\u0644 \u0648\u062a\u062a\u0628\u0639 \u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643"},"content":{"rendered":"<p>When you book, you get an arrival window, not an exact time. Your cleaner arrives within that window.<\/p>\n<ul>\n<li><strong>House, apartment and condo, office and common area, chores and handyman:<\/strong> the arrival window is 8 AM to 8 PM.<\/li>\n<li><strong>Short-term rentals:<\/strong> not limited to that window, so you can fit cleanings around guest check-outs.<\/li>\n<li><strong>Commercial spaces:<\/strong> can be booked for any time of day. You can add up to 100 cleaners, depending on the size of your space.<\/li>\n<\/ul>\n<h2>Track your cleaner<\/h2>\n<ul>\n<li>Open your booking. The map shows your property (red pin) and your cleaner (blue dot) as they travel.<\/li>\n<li>The badge in the corner shows the estimated arrival time, and a route appears as they get close.<\/li>\n<li>The progress bar shows <strong>\u0641\u064a \u0637\u0631\u064a\u0642\u064a<\/strong>, <strong>\u0648\u0635\u0644<\/strong>, <strong>\u062a\u0646\u0638\u064a\u0641<\/strong> \u0648 <strong>Done<\/strong>.<\/li>\n<\/ul>\n<p>Running late outside your window? Message your cleaner from the booking, or contact support. Our team checks in with cleaners before each job.<\/p>\n<p>\u0645\u062a\u0639\u0644\u0642 \u0628: <a href=\"https:\/\/help.cleanster.com\/ar\/rescheduling-rules\/\">\u0642\u0648\u0627\u0639\u062f \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062c\u062f\u0648\u0644\u0629<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/ar\/my-cleaner-never-arrived\/\">\u0644\u0645 \u062a\u0635\u0644 \u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u064a \u0623\u0628\u062f\u0627\u064b<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,3,6],"class_list":["post-729","help","type-help","status-publish","hentry","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arrival Windows and Tracking Your Cleaner | Cleanster<\/title>\n<meta name=\"description\" content=\"Most bookings have an 8 AM to 8 PM arrival window. 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