{"id":249,"date":"2022-11-23T02:28:38","date_gmt":"2022-11-23T02:28:38","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=249"},"modified":"2022-11-23T02:28:38","modified_gmt":"2022-11-23T02:28:38","slug":"i-cant-contact-my-pro","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/de\/i-cant-contact-my-pro\/","title":{"rendered":"Ich kann meinen Pro nicht kontaktieren"},"content":{"rendered":"<p>Wir m\u00f6chten, dass Sie sich mit Ihrem Pro verbinden k\u00f6nnen.<\/p>\n\n\n\n<p>Hier sind einige Dinge zu beachten:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wenn Ihr Auftrag abgeschlossen ist, k\u00f6nnen Sie sich nicht erneut mit der Reinigungskraft verbinden, k\u00f6nnen sich aber mit dem Support in Verbindung setzen. Wir arbeiten daran, diesen Prozess in Zukunft reibungslos zu gestalten.<\/li>\n\n\n\n<li>&nbsp;Sie k\u00f6nnen von dort aus mit Ihrem Profi chatten<a target=\"_blank\" href=\"https:\/\/help.cleanster.com\/de\/how-to-message-chat-with-cleaners\/\" rel=\"noreferrer noopener\">&nbsp;Registerkarte\/Seite \u201eBuchungen\u201c Ihres Cleanster.com-Kontos<\/a>.<\/li>\n\n\n\n<li>&nbsp;Bei Profis kann es w\u00e4hrend der \u00dcbertragung eine Weile dauern, bis sie antworten, oder es kann sein, dass der Empfang schlecht ist.<\/li>\n\n\n\n<li>&nbsp;Wenn Ihnen unser Customer-Experience-Team bei etwas weiterhelfen kann, chatten Sie sofort mit uns. Unser Ziel ist es, innerhalb von Minuten auf dringende Probleme zu reagieren.<\/li>\n<\/ul>\n\n\n\n<p><strong>Sie k\u00f6nnen nur innerhalb von 24 Stunden nach der Reinigung mit einer Reinigungskraft chatten. Wenn Sie wichtige Notizen haben, speichern Sie diese bitte in Ihrer Notiz zur Buchung.<\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,22,23,3,6,8,9,11,12,13,14,15,16],"class_list":["post-249","help","type-help","status-publish","hentry","category-short-term-rentals","category-home-cleaning","category-office-cleaning","category-home","category-office","category-how-to-use-tidy-app-airbnb-vrbo-booking","category-airbnb","category-hostaway","category-hospitable","category-vrbo","category-fantasticstay-pms","category-guesty-pms","category-ownerrez-pms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>I can\u2019t contact my Pro - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/de\/i-cant-contact-my-pro\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I can\u2019t contact my Pro\" \/>\n<meta property=\"og:description\" content=\"We want you to be able to connect with your Pro. 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