{"id":303,"date":"2022-11-23T13:42:50","date_gmt":"2022-11-23T13:42:50","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=303"},"modified":"2022-11-23T13:54:45","modified_gmt":"2022-11-23T13:54:45","slug":"my-cleaner-never-arrived","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/de\/my-cleaner-never-arrived\/","title":{"rendered":"Meine Putzfrau ist nie angekommen."},"content":{"rendered":"<p><span style=\"font-size: revert;\">Wir entschuldigen uns f\u00fcr den Ausfall. Sie k\u00f6nnen direkt \u00fcber die App und die Website mit uns chatten. Unser Ziel ist es, auf dringende Fragen wie diese innerhalb von Minuten zu reagieren.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Weitere L\u00f6sungen, die helfen k\u00f6nnen:<\/span><\/p>\n<ul>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/de\/how-to-reschedule-a-booking\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Planen Sie Ihre Reinigung kostenlos um\u00a0<\/span><\/a><\/li>\n<li><span data-preserver-spaces=\"true\"><a href=\"https:\/\/help.cleanster.com\/de\/how-to-remove-a-cleaner-from-a-job\/\">Entfernen Sie den Reiniger, damit ein anderer Reiniger ihn kostenlos anfordern kann<\/a>\u00a0<\/span><\/li>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/de\/how-to-message-chat-with-cleaners\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Chatten Sie mit der Reinigungskraft und hinterlassen Sie eine Sprachnotiz<\/span><\/a><\/li>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/de\/how-to-add-or-reduce-cleaners-hours\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Reduzieren Sie die Reinigungszeit, wenn die Reinigungskraft zu sp\u00e4t erscheint\u00a0<\/span><\/a><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Wir hoffen, dass Sie uns die Chance geben, dies zu korrigieren.<\/span><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,8,9,11,12,13,14,15,16],"class_list":["post-303","help","type-help","status-publish","hentry","category-short-term-rentals","category-how-to-use-tidy-app-airbnb-vrbo-booking","category-airbnb","category-hostaway","category-hospitable","category-vrbo","category-fantasticstay-pms","category-guesty-pms","category-ownerrez-pms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>My cleaner never arrived. - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/de\/my-cleaner-never-arrived\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My cleaner never arrived.\" \/>\n<meta property=\"og:description\" content=\"We apologize for the lapse in service. 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