{"id":359,"date":"2022-11-29T20:18:32","date_gmt":"2022-11-29T20:18:32","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=359"},"modified":"2026-10-19T15:12:54","modified_gmt":"2026-10-19T15:12:54","slug":"how-do-i-cancel-my-subscription-plan","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/de\/how-do-i-cancel-my-subscription-plan\/","title":{"rendered":"Wie kann ich meinen Vertrag k\u00fcndigen?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Schade, dass Sie gehen. So k\u00f6nnen Sie Ihren Reinigungsvertrag k\u00fcndigen. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bitte gehe zu <strong>Konto &gt; Abrechnung &gt; Pl\u00e4ne &gt; Plan k\u00fcndigen<\/strong> um Ihren Plan zu k\u00fcndigen.&nbsp;<br>F\u00fcr Einzelbuchungen gilt: Sie k\u00f6nnen bis zu 24 Stunden vor Ihrer Reinigung kostenlos stornieren. Bei Stornierungen innerhalb von 24 Stunden f\u00e4llt eine Geb\u00fchr von $20 an, Stornierungen innerhalb von 12 Stunden sind nicht erstattungsf\u00e4hig. Unsere Abonnements (w\u00f6chentlich, zweiw\u00f6chentlich, alle drei Wochen oder monatlich) umfassen mindestens 10 Reinigungen. Wenn Sie Ihr Abonnement vor der 10. Reinigung stornieren, wird eine Stornogeb\u00fchr von $40 f\u00e4llig. Nach 10 Reinigungen k\u00f6nnen Sie Ihr Abonnement kostenlos stornieren.<br><br><strong><span style=\"text-decoration: underline;\">Sie k\u00f6nnen auch<\/span><\/strong> Sie k\u00f6nnen Ihren Tarif einmal im Monat kostenlos pausieren, sodass in diesem Monat keine neuen Buchungen vorgenommen werden.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Notiz:<\/strong>&nbsp;Wenn Sie Ihren Plan nicht erneut pausieren, werden Ihre Buchungen automatisch neu gestartet. Es gelten dann die \u00fcblichen Stornierungsbedingungen: Bei Stornierung innerhalb von 24 Stunden wird eine Geb\u00fchr von $20 f\u00e4llig, bei Stornierung innerhalb von 12 Stunden erfolgt keine R\u00fcckerstattung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Weitere Informationen finden Sie in unseren Stornierungsbedingungen hier:&nbsp;<a href=\"https:\/\/help.cleanster.com\/de\/cancellation-and-refund-policy\/\">Wie lauten die Stornierungsbedingungen?<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"featured_media":0,"template":"","categories":[31,37,43,4,3,6],"class_list":["post-359","help","type-help","status-publish","hentry","category-home-cancelling-rescheduling","category-office-cancelling-rescheduling","category-str-cancelling-rescheduling","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - 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