{"id":646,"date":"2025-05-13T16:53:54","date_gmt":"2025-05-13T16:53:54","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=646"},"modified":"2025-05-13T16:53:55","modified_gmt":"2025-05-13T16:53:55","slug":"saas-subscription-service-policy","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/de\/saas-subscription-service-policy\/","title":{"rendered":"Richtlinie f\u00fcr SaaS-Abonnementdienste"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>1. Einleitung<\/strong><\/h2>\n\n\n\n<p>Diese Abonnement-Service-Richtlinie (\u201eRichtlinie\u201c) regelt Ihre Nutzung der von Cleanster \u00fcber seine Plattform, Website und\/oder mobile Anwendung bereitgestellten Abonnement-Dienste (\u201eService\u201c). Mit der Anmeldung zu unserem Service erkl\u00e4ren Sie sich mit den in dieser Richtlinie dargelegten Bedingungen sowie unserer Datenschutzrichtlinie und unseren Nutzungsbedingungen einverstanden.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Abonnementstufen und Funktionen<\/strong><\/h2>\n\n\n\n<p>Wir bieten Abonnements an, um den unterschiedlichen Benutzeranforderungen gerecht zu werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Basisplan<\/strong>: 2,99\/Einheit\/Monat<\/li>\n<\/ul>\n\n\n\n<p>Alle Pl\u00e4ne werden regelm\u00e4\u00dfig abgerechnet und beinhalten Kundensupport, Zugriff auf die Tools unserer Plattform und regelm\u00e4\u00dfige Updates.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Abonnementdauer und -verl\u00e4ngerung<\/strong><\/h2>\n\n\n\n<p>Abonnements sind f\u00fcr folgende Laufzeiten verf\u00fcgbar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Monatlich<\/strong>: Erneuert sich jeden 1 Monat<\/li>\n\n\n\n<li><strong>J\u00e4hrlich<\/strong>: Erneuert sich alle 12 Monate<\/li>\n<\/ul>\n\n\n\n<p>Abonnements verl\u00e4ngern sich automatisch, sofern sie nicht mindestens 24 Stunden vor Ablauf des aktuellen Abrechnungszeitraums gek\u00fcndigt werden. Die Verl\u00e4ngerung wird Ihrem Konto innerhalb von 24 Stunden vor Ablauf des aktuellen Zeitraums in Rechnung gestellt.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Preise<\/strong><\/h2>\n\n\n\n<p>Die Preise f\u00fcr die einzelnen Abonnementstufen finden Sie auf unserer Website und im In-App-Kaufbildschirm. Preis\u00e4nderungen vorbehalten. Je nach Standort und verwendeter Plattform (z. B. Apple, Google oder Windows) k\u00f6nnen Steuern anfallen. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Kostenlose Testversionen<\/strong><\/h2>\n\n\n\n<p>Wir bieten m\u00f6glicherweise eine&nbsp;<strong>kostenlose Testphase<\/strong>&nbsp;f\u00fcr neue Benutzer. Wenn das Abonnement nicht mindestens 24 Stunden vor Ablauf des Testzeitraums gek\u00fcndigt wird, verl\u00e4ngert es sich automatisch und es fallen Geb\u00fchren an.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Zahlungsbedingungen<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die Zahlungen werden zum Zeitpunkt des Kaufs Ihrem Konto (z. B. Apple-ID, Google Play oder Kreditkarte) belastet.<\/li>\n\n\n\n<li>Alle Zahlungen sind nicht erstattungsf\u00e4hig, sofern dies nicht gesetzlich vorgeschrieben oder in einem Werbeangebot ausdr\u00fccklich angegeben ist.<\/li>\n\n\n\n<li>Sie k\u00f6nnen Ihr Abonnement \u00fcber Ihre Kontoeinstellungen im App Store, bei Google Play oder \u00fcber Ihr Konto-Dashboard auf unserer Plattform verwalten und k\u00fcndigen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Stornierungsbedingungen<\/strong><\/h2>\n\n\n\n<p>Sie k\u00f6nnen Ihr Abonnement jederzeit k\u00fcndigen. Der Zugriff auf die Premium-Funktionen bleibt bis zum Ende des Abrechnungszeitraums bestehen. F\u00fcr nicht genutzte Teile des Abonnementzeitraums erfolgt keine Teilr\u00fcckerstattung.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. R\u00fcckerstattungsrichtlinie<\/strong><\/h2>\n\n\n\n<p>R\u00fcckerstattungen werden nur unter den folgenden Bedingungen gew\u00e4hrt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doppelte Geb\u00fchren<\/li>\n\n\n\n<li>Nicht autorisierte K\u00e4ufe<\/li>\n\n\n\n<li>Abrechnungsfehler<\/li>\n<\/ul>\n\n\n\n<p>R\u00fcckerstattungsantr\u00e4ge m\u00fcssen innerhalb von 30 Tagen nach dem Belastungsdatum eingereicht werden. Bitte wenden Sie sich mit detaillierten Informationen an den Support.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. \u00c4nderungen der Abonnementbedingungen<\/strong><\/h2>\n\n\n\n<p>Wir behalten uns das Recht vor, Abonnementpreise, Funktionen oder Bedingungen zu \u00e4ndern. Nutzer werden \u00fcber wesentliche \u00c4nderungen per E-Mail oder In-App-Benachrichtigung informiert. Die fortgesetzte Nutzung des Dienstes nach solchen \u00c4nderungen gilt als Zustimmung.<\/p>","protected":false},"featured_media":0,"template":"","categories":[19],"class_list":["post-646","help","type-help","status-publish","hentry","category-privacy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SaaS Subscription Service Policy - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/de\/saas-subscription-service-policy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SaaS Subscription Service Policy\" \/>\n<meta property=\"og:description\" content=\"1. Introduction This Subscription Service Policy (\u201cPolicy\u201d) governs your use of the subscription-based services (\u201cService\u201d) provided by Cleanster through its platform, website, and\/or mobile application. By subscribing to our Service, you agree to the terms outlined in this Policy as well as our Privacy Policy and Terms of Use. 2. Subscription Tiers &amp; Features We [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.cleanster.com\/de\/saas-subscription-service-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Cleanster.com Support | How can we help?\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-13T16:53:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\",\"name\":\"SaaS Subscription Service Policy - Cleanster.com Support | How can we help?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#website\"},\"datePublished\":\"2025-05-13T16:53:54+00:00\",\"dateModified\":\"2025-05-13T16:53:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/help.cleanster.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SaaS Subscription Service Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#website\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/\",\"name\":\"Cleanster.com Support | How can we help?\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/help.cleanster.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#organization\",\"name\":\"Cleanster.com Support | How can we help?\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/cleanster.com_.svg\",\"contentUrl\":\"https:\\\/\\\/help.cleanster.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/cleanster.com_.svg\",\"caption\":\"Cleanster.com Support | How can we help?\"},\"image\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Richtlinien f\u00fcr SaaS-Abonnementdienste \u2013 Cleanster.com-Support | Wie k\u00f6nnen wir Ihnen helfen?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.cleanster.com\/de\/saas-subscription-service-policy\/","og_locale":"de_DE","og_type":"article","og_title":"SaaS Subscription Service Policy","og_description":"1. Introduction This Subscription Service Policy (\u201cPolicy\u201d) governs your use of the subscription-based services (\u201cService\u201d) provided by Cleanster through its platform, website, and\/or mobile application. By subscribing to our Service, you agree to the terms outlined in this Policy as well as our Privacy Policy and Terms of Use. 2. Subscription Tiers &amp; Features We [&hellip;]","og_url":"https:\/\/help.cleanster.com\/de\/saas-subscription-service-policy\/","og_site_name":"Cleanster.com Support | How can we help?","article_modified_time":"2025-05-13T16:53:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/","url":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/","name":"Richtlinien f\u00fcr SaaS-Abonnementdienste \u2013 Cleanster.com-Support | Wie k\u00f6nnen wir Ihnen helfen?","isPartOf":{"@id":"https:\/\/help.cleanster.com\/#website"},"datePublished":"2025-05-13T16:53:54+00:00","dateModified":"2025-05-13T16:53:55+00:00","breadcrumb":{"@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.cleanster.com\/saas-subscription-service-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/help.cleanster.com\/"},{"@type":"ListItem","position":2,"name":"SaaS Subscription Service Policy"}]},{"@type":"WebSite","@id":"https:\/\/help.cleanster.com\/#website","url":"https:\/\/help.cleanster.com\/","name":"Cleanster.com-Support | Wie k\u00f6nnen wir helfen?","description":"","publisher":{"@id":"https:\/\/help.cleanster.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.cleanster.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/help.cleanster.com\/#organization","name":"Cleanster.com-Support | Wie k\u00f6nnen wir helfen?","url":"https:\/\/help.cleanster.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/help.cleanster.com\/#\/schema\/logo\/image\/","url":"https:\/\/help.cleanster.com\/wp-content\/uploads\/2022\/11\/cleanster.com_.svg","contentUrl":"https:\/\/help.cleanster.com\/wp-content\/uploads\/2022\/11\/cleanster.com_.svg","caption":"Cleanster.com Support | How can we help?"},"image":{"@id":"https:\/\/help.cleanster.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/help.cleanster.com\/de\/wp-json\/wp\/v2\/help\/646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.cleanster.com\/de\/wp-json\/wp\/v2\/help"}],"about":[{"href":"https:\/\/help.cleanster.com\/de\/wp-json\/wp\/v2\/types\/help"}],"wp:attachment":[{"href":"https:\/\/help.cleanster.com\/de\/wp-json\/wp\/v2\/media?parent=646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.cleanster.com\/de\/wp-json\/wp\/v2\/categories?post=646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}