{"id":729,"date":"2026-10-19T13:52:15","date_gmt":"2026-10-19T13:52:15","guid":{"rendered":"https:\/\/help.cleanster.com\/arrival-windows-and-tracking-your-cleaner\/"},"modified":"2026-10-19T13:52:15","modified_gmt":"2026-10-19T13:52:15","slug":"arrival-windows-and-tracking-your-cleaner","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/de\/arrival-windows-and-tracking-your-cleaner\/","title":{"rendered":"Ankunftsfenster und Sendungsverfolgung Ihrer Reinigungskraft"},"content":{"rendered":"<p>Bei der Buchung erhalten Sie ein Ankunftsfenster, keine genaue Uhrzeit. Ihre Reinigungskraft trifft innerhalb dieses Fensters ein.<\/p>\n<ul>\n<li><strong>Haus, Wohnung und Eigentumswohnung, B\u00fcro und Gemeinschaftsr\u00e4ume, Hausarbeiten und Handwerkerdienste:<\/strong> Das Ankunftsfenster ist von 8:00 bis 20:00 Uhr.<\/li>\n<li><strong>Kurzzeitmieten:<\/strong> nicht auf dieses Zeitfenster beschr\u00e4nkt, sodass Sie die Reinigungen um die Abreise der G\u00e4ste herum planen k\u00f6nnen.<\/li>\n<li><strong>Gewerbefl\u00e4chen:<\/strong> Sie k\u00f6nnen zu jeder Tageszeit gebucht werden. Je nach Gr\u00f6\u00dfe Ihrer R\u00e4umlichkeiten k\u00f6nnen Sie bis zu 100 Reinigungskr\u00e4fte hinzuf\u00fcgen.<\/li>\n<\/ul>\n<h2>Verfolgen Sie Ihren Reiniger<\/h2>\n<ul>\n<li>\u00d6ffnen Sie Ihre Buchung. Die Karte zeigt Ihre Unterkunft (rote Markierung) und Ihre Reinigungskraft (blauer Punkt) w\u00e4hrend ihrer Anfahrt an.<\/li>\n<li>Das Symbol in der Ecke zeigt die voraussichtliche Ankunftszeit an, und eine Route wird eingeblendet, sobald sie sich n\u00e4hern.<\/li>\n<li>Der Fortschrittsbalken zeigt an <strong>Auf meinem Weg<\/strong>, <strong>Angekommen<\/strong>, <strong>Reinigung<\/strong> Und <strong>Erledigt<\/strong>.<\/li>\n<\/ul>\n<p>Versp\u00e4tung? Schreiben Sie Ihrer Reinigungskraft \u00fcber die Buchung oder kontaktieren Sie den Kundenservice. Unser Team meldet sich vor jedem Einsatz bei den Reinigungskr\u00e4ften.<\/p>\n<p>Verwandt: <a href=\"https:\/\/help.cleanster.com\/de\/rescheduling-rules\/\">Umplanungsregeln<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/de\/my-cleaner-never-arrived\/\">Meine Reinigungskraft ist nie erschienen.<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,3,6],"class_list":["post-729","help","type-help","status-publish","hentry","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arrival Windows and Tracking Your Cleaner | Cleanster<\/title>\n<meta name=\"description\" content=\"Most bookings have an 8 AM to 8 PM arrival window. 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