{"id":627,"date":"2022-10-06T14:49:57","date_gmt":"2022-10-06T14:49:57","guid":{"rendered":"https:\/\/help.cleanster.com\/?p=627"},"modified":"2026-10-19T17:09:54","modified_gmt":"2026-10-19T17:09:54","slug":"cleansterpro-payout-hold-faq","status":"publish","type":"post","link":"https:\/\/help.cleanster.com\/de\/cleansterpro-payout-hold-faq\/","title":{"rendered":"H\u00e4ufig gestellte Fragen zur Auszahlungssperre bei CleansterPro"},"content":{"rendered":"<div class=\"schema-faq wp-block-yoast-faq-block\">\n<div class=\"schema-faq-section\" id=\"faq-question-1728226032966\"><strong class=\"schema-faq-question\">1. <strong>Warum wird meine Zahlung zur\u00fcckgehalten?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Ihre Zahlung kann aus mehreren Gr\u00fcnden zur\u00fcckgehalten werden, darunter:<\/p>\n<p>\u2022 Ein neues Update zu Ihrer Hintergrund\u00fcberpr\u00fcfung.<br \/>\u2022 H\u00e4ufige \u00c4nderungen Ihrer Auszahlungsmethode.<br \/>\u2022 Unerledigte Aufgaben oder eine vom Kunden initiierte Zur\u00fcckhaltung Ihrer Auszahlung.<br \/>\u2022 Ein Bericht Ihrer Reinigungskraft.<br \/>\u2022 Ihr Konto wurde wegen m\u00f6glichen Betrugs markiert.<br \/>\u2022 Es ist keine Standardauszahlungsmethode eingerichtet.<br \/>\u2022 Vers\u00e4umnis, Vorher-Nachher-Fotos hochzuladen oder die Anweisungen der Checkliste des Kunden zu befolgen.<br \/>\u2022 Kein genehmigtes professionelles Profilfoto in Ihrem CleansterPro-Konto (siehe <a href=\"https:\/\/help.cleanster.com\/de\/cleansterpro-professional-profile-photo\/\">professionelles Profilfoto<\/a>).<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226055237\"><strong class=\"schema-faq-question\">2. <strong>Wie lange wird meine Auszahlung zur\u00fcckgehalten?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Die Dauer der Sperre h\u00e4ngt vom Grund ab. Hier sind die Standardzeitr\u00e4ume:<\/p>\n<p>\u2022 Bis zu 30 Tage f\u00fcr:<br \/>\u2022 Unerledigte Aufgaben oder eine vom Kunden initiierte Sperre.<br \/>\u2022 Erfahrungsberichte einer Reinigungskraft.<br \/>\u2022 Fehler beim Hochladen der erforderlichen Fotos oder Befolgen der Checklistenanweisungen.<br \/>\u2022 Bis zu 90 Tage f\u00fcr:<br \/>\u2022 Betrugsmeldung auf Ihrem Konto.<br \/>\u2022 Aktualisierungen der Hintergrund\u00fcberpr\u00fcfung.<br \/>\u2022 Bis zu 120 Tage f\u00fcr:<br \/>\u2022 In Ihrem Konto ist kein genehmigtes professionelles Profilfoto vorhanden.<br \/>\u2022 14 Tage f\u00fcr Probleme au\u00dferhalb dieser Kategorien.<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226070070\"><strong class=\"schema-faq-question\">3. <strong>Was passiert, wenn mein Konto wegen Betrugs markiert wurde?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Wenn Ihr Konto wegen Betrugs markiert wurde, kann es bis zu 90 Tage dauern, bis das Problem untersucht und gel\u00f6st wird. W\u00e4hrend dieser Zeit werden Auszahlungen zur\u00fcckgehalten.<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226096130\"><strong class=\"schema-faq-question\">4. Was soll ich tun, wenn meine Co-Cleaner mein Konto meldet?<\/strong> <\/p>\n<p class=\"schema-faq-answer\">Wenn Ihr Co-Cleaner Ihr Konto gemeldet hat, wird das Problem normalerweise innerhalb von 30 Tagen gel\u00f6st, w\u00e4hrend unser Team die Situation untersucht.<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226108524\"><strong class=\"schema-faq-question\">5. <strong>Was passiert, wenn ich vergessen habe, Vorher-Nachher-Fotos hochzuladen?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Wenn Sie die erforderlichen Fotos nicht hochladen oder die Anweisungen auf der Checkliste des Kunden nicht befolgen, kann dies zu einer Auszahlungssperre f\u00fchren. Die L\u00f6sung dieser F\u00e4lle dauert in der Regel bis zu 30 Tage, nachdem die erforderlichen Schritte abgeschlossen sind.<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226123714\"><strong class=\"schema-faq-question\">6. <strong>Wie kann ich Auszahlungssperren in Zukunft vermeiden?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Um Verz\u00f6gerungen bei der Auszahlung zu vermeiden, stellen Sie Folgendes sicher:<\/p>\n<p>\u2022 Halten Sie Ihre Hintergrund\u00fcberpr\u00fcfung auf dem neuesten Stand.<br \/>\u2022 Legen Sie eine Standardauszahlungsmethode fest.<br \/>\u2022 Erledige alle Aufgaben und lade die erforderlichen Fotos hoch.<br \/>\u2022 Befolgen Sie die Anweisungen des Kunden in der Checkliste genau.<br \/>\u2022 Vermeiden Sie h\u00e4ufige \u00c4nderungen Ihrer Auszahlungsmethode.<\/p>\n<\/p><\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1728226133041\"><strong class=\"schema-faq-question\">7. <strong>Wen kann ich f\u00fcr Unterst\u00fctzung kontaktieren?<\/strong><\/strong> <\/p>\n<p class=\"schema-faq-answer\">Wenn Sie weitere Fragen oder Bedenken bez\u00fcglich Ihrer Auszahlung haben, wenden Sie sich bitte an\u00a0<a href=\"mailto:support@cleanster.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@cleanster.com<\/a> Und wir helfen Ihnen gerne.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p class=\"wp-block-paragraph\">Dieses FAQ soll Klarheit \u00fcber die Gr\u00fcnde f\u00fcr Auszahlungssperren und die voraussichtlichen Zeitr\u00e4ume f\u00fcr deren L\u00f6sung schaffen.<\/p>\n<p class=\"wp-block-paragraph\">","protected":false},"excerpt":{"rendered":"<p>1. Why is my payment on hold? Your payment may be on hold for several reasons, including: \u2022 A new update on your background check.\u2022 Frequent changes to your payout method.\u2022 Incomplete tasks or a client-initiated hold on your payout.\u2022 A report from your co-cleaner.\u2022 Your account has been flagged for potential fraud.\u2022 No default [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[57,7],"tags":[],"class_list":["post-627","post","type-post","status-publish","format-standard","hentry","category-cleansterpro-payouts","category-pro-cleaners"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CleansterPro Payout Hold FAQ | Cleanster<\/title>\n<meta name=\"description\" content=\"Why a CleansterPro payout can be put on hold, how long common holds take to clear, and what you can do to avoid holds in future. 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