{"id":640,"date":"2025-03-16T16:51:01","date_gmt":"2025-03-16T16:51:01","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=640"},"modified":"2026-10-19T15:13:16","modified_gmt":"2026-10-19T15:13:16","slug":"sms-policy","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/es\/sms-policy\/","title":{"rendered":"Pol\u00edtica de SMS"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Pol\u00edtica de SMS de Cleanster<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al optar por el programa de SMS de Cleanster, usted acepta recibir\u00a0<strong>mensajes de texto automatizados recurrentes<\/strong>.\u00a0<strong>Se pueden aplicar tarifas por mensajes y datos. La frecuencia de los mensajes puede variar seg\u00fan tus interacciones y el uso del servicio.<\/strong>\u00a0Para m\u00e1s detalles, consulte nuestra <a href=\"https:\/\/help.cleanster.com\/es\/category\/legal\/privacy\/\">Pol\u00edtica de privacidad<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pol\u00edtica de exclusi\u00f3n voluntaria<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes cancelar el servicio de SMS en cualquier momento. Para dejar de recibir mensajes, env\u00eda un mensaje de texto.\u00a0<strong>DETENER<\/strong>\u00a0A nuestro c\u00f3digo corto. Despu\u00e9s de enviar &quot;STOP&quot;, le enviaremos un mensaje de confirmaci\u00f3n para confirmar su baja. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez que se d\u00e9 de baja, ya no recibir\u00e1 mensajes SMS de Cleanster a menos que se suscriba nuevamente.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Ayuda y soporte<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Si tiene problemas con el programa de mensajer\u00eda o necesita ayuda, responda con la palabra clave&nbsp;<strong>AYUDA<\/strong>,&nbsp;<strong>S\u00cd<\/strong>, o&nbsp;<strong>Y<\/strong>&nbsp;Para m\u00e1s informaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n puede comunicarse con nuestro equipo de soporte enviando un correo electr\u00f3nico&nbsp;<strong>support@cleanster.com<\/strong>&nbsp;o llamando a nuestro n\u00famero gratuito&nbsp;<strong>1-888-788-2445<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Descargo de responsabilidad del transportista<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Los operadores m\u00f3viles no son responsables de los mensajes retrasados, no entregados o mal dirigidos.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Velocidades de mensajes y datos \/ Divulgaci\u00f3n de frecuencia<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Se pueden aplicar tarifas por mensajes y datos a cualquier mensaje que Cleanster le env\u00ede y que usted nos env\u00ede a nosotros. <strong>La frecuencia de los mensajes var\u00eda<\/strong>\u00a0Seg\u00fan la interacci\u00f3n del usuario y la actividad del servicio. Si tiene alguna pregunta sobre su plan de mensajes de texto o datos, comun\u00edquese directamente con su proveedor de telefon\u00eda m\u00f3vil.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Pol\u00edtica de privacidad<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Su privacidad es importante para nosotros.&nbsp;<strong>No vendemos, alquilamos ni compartimos su informaci\u00f3n de suscripci\u00f3n m\u00f3vil (n\u00fameros de tel\u00e9fono) con terceros para fines de marketing.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Su informaci\u00f3n solo se utilizar\u00e1 para brindarle los servicios y las comunicaciones que ha aceptado, de acuerdo con nuestra&nbsp;<a href=\"https:\/\/help.cleanster.com\/es\/category\/legal\/privacy\/\">Pol\u00edtica de privacidad<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"featured_media":0,"template":"","categories":[19,17],"class_list":["post-640","help","type-help","status-publish","hentry","category-privacy-cookies","category-legal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cleanster SMS Policy: Text Message Terms<\/title>\n<meta name=\"description\" content=\"How Cleanster text messages work: what you\u2019re signing up for, how to opt out by texting STOP, how to get help, and how we handle your phone number.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/es\/sms-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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