{"id":95,"date":"2022-10-22T09:33:51","date_gmt":"2022-10-22T09:33:51","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=95"},"modified":"2026-10-19T15:12:02","modified_gmt":"2026-10-19T15:12:02","slug":"how-to-book-a-home-cleaning","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/es\/how-to-book-a-home-cleaning\/","title":{"rendered":"C\u00f3mo reservar una limpieza del hogar"},"content":{"rendered":"<p>Aqu\u00ed te explicamos c\u00f3mo reservar un servicio de limpieza para tu casa, apartamento o condominio.<\/p>\n<h2>Reserva una limpieza<\/h2>\n<ol>\n<li>Abre la aplicaci\u00f3n Cleanster, toca el selector de servicios y elige <strong>Casa<\/strong> o <strong>Apartamentos y condominios<\/strong>.<\/li>\n<li>Ingrese su direcci\u00f3n y toque <strong>Confirmar<\/strong> (o <strong>Editar<\/strong> para arreglarlo). Tambi\u00e9n puedes elegir entre <strong>Direcciones guardadas<\/strong>. Los limpiadores solo ven la zona general hasta que se les asigna un servicio espec\u00edfico para usted.<\/li>\n<li>A <strong>\u00a1Grandes noticias!<\/strong> La pantalla muestra un mapa de las tintorer\u00edas cercanas. Toca <strong>pr\u00f3ximo<\/strong>.<\/li>\n<li>Elige el tipo de limpieza: <strong>Est\u00e1ndar<\/strong>, <strong>Profundo<\/strong>, <strong>Mudanza<\/strong> o <strong>Lujo<\/strong>. Los apartamentos tambi\u00e9n tienen <strong>Preparaci\u00f3n<\/strong>. Grifo <strong>qu\u00e9 est\u00e1 incluido<\/strong> para comparar, luego toque <strong>pr\u00f3ximo<\/strong>.<\/li>\n<li>Elige una fecha. Las limpiezas a domicilio tienen una franja horaria de llegada de 8:00 a 20:00, y tu limpiador\/a llegar\u00e1 dentro de esa franja horaria. Toca <strong>Elige tu limpiador<\/strong>.<\/li>\n<li>Elija un limpiador de entre los <strong>Mercado<\/strong> pesta\u00f1a, o cambiar a <strong>Mis limpiadores<\/strong> para elegir a alguien con quien ya hayas reservado. Toca <strong>Ver perfil<\/strong> Para obtener m\u00e1s informaci\u00f3n, entonces <strong>El\u00edgeme<\/strong>. Tambi\u00e9n puedes tocar <strong>Saltar<\/strong> y deja que Cleanster elija un limpiador para ti.<\/li>\n<li>Solo departamento y condominio: agrega notas y fotos para tu profesional de limpieza (hasta 500 caracteres), como un c\u00f3digo de acceso al edificio o informaci\u00f3n de estacionamiento.<\/li>\n<li>Colocar <strong>Habitaciones<\/strong>, <strong>Ba\u00f1os<\/strong> y <strong>Horas<\/strong> (sugerimos un horario), elija <strong>Frecuencia<\/strong> (Una vez, semanal, quincenal, cada 3 semanas o mensual) y enci\u00e9ndalo. <strong>Yo proporcionar\u00e9 los productos de limpieza.<\/strong> si usted los suministra.<\/li>\n<li>Grifo <strong>Agregar extras<\/strong> agregar cosas como dentro del horno o refrigerador, ventanas o lavander\u00eda, o saltar.<\/li>\n<li>Respuesta <strong>\u00bfCualquier mascota?<\/strong> (Perro, gato, otros o ninguno). Esto ayuda a los limpiadores con alergias a saber qu\u00e9 esperar.<\/li>\n<li>Revise su <strong>Resumen de la reserva<\/strong>, elige un m\u00e9todo de pago, a\u00f1ade un c\u00f3digo promocional si tienes uno y pulsa <strong>Libro<\/strong>.<\/li>\n<\/ol>\n<p><strong>Es bueno saberlo:<\/strong> Necesitas un m\u00e9todo de pago antes <strong>Libro<\/strong> Se procesar\u00e1. Tambi\u00e9n puedes pagar con un cup\u00f3n y usar un cup\u00f3n y un c\u00f3digo promocional en la misma reserva. Si eres nuevo, crear\u00e1s tu cuenta con tu nombre, correo electr\u00f3nico y n\u00famero de tel\u00e9fono.<\/p>\n<p><strong>Es bueno saberlo:<\/strong> \u00bfNecesitas tareas para mascotas, como quitarles el pelo? Res\u00e9rvalas como un <a href=\"https:\/\/help.cleanster.com\/es\/how-to-book-chores\/\">Quehaceres<\/a> servicio.<\/p>\n<p><strong>Es bueno saberlo:<\/strong> Los planes recurrentes tienen un m\u00ednimo de 10 limpiezas. Cancelar un plan antes de la d\u00e9cima limpieza cuesta $40; despu\u00e9s de eso, es gratis.<\/p>\n<p>Cancelar es gratis hasta 24 horas antes de tu limpieza. Si cancelas dentro de las 24 horas, hay un cargo de $20. Si cancelas dentro de las 12 horas, la reserva no se reembolsa. Reprogramar es gratis. No puedes reprogramar una vez que tu profesional de limpieza est\u00e9 En camino, haya Llegado o est\u00e9 Limpiando. Si una reserva se reprograma m\u00e1s de 4 veces, se aplica un cargo de $20.<\/p>\n<p>Relacionado: <a href=\"https:\/\/help.cleanster.com\/es\/which-cleaning-do-i-need\/\">\u00bfQu\u00e9 tipo de limpieza necesito?<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/es\/recurring-cleaning-plans\/\">Planes recurrentes<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/es\/arrival-windows-and-tracking-your-cleaner\/\">Ventanas de llegada<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[22,3],"class_list":["post-95","help","type-help","status-publish","hentry","category-booking-a-home-cleaning","category-home"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Book a Home Cleaning | Cleanster<\/title>\n<meta name=\"description\" content=\"Book a house, apartment or condo cleaning in the Cleanster app: pick the clean type, 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