{"id":162,"date":"2022-10-23T16:51:27","date_gmt":"2022-10-23T16:51:27","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=162"},"modified":"2026-10-19T15:12:26","modified_gmt":"2026-10-19T15:12:26","slug":"how-to-book-a-short-term-rental-cleaning","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/how-to-book-a-short-term-rental-cleaning\/","title":{"rendered":"Comment r\u00e9server un m\u00e9nage de location courte dur\u00e9e"},"content":{"rendered":"<p>R\u00e9server un service de m\u00e9nage pour votre location Airbnb ou de vacances prend environ une minute. Voici comment r\u00e9server un nettoyage pour une location de courte dur\u00e9e.<\/p>\n<h2>R\u00e9servez un nettoyage<\/h2>\n<ol>\n<li>Ouvrez l&#039;application Cleanster, appuyez sur le s\u00e9lecteur de service et choisissez <strong>Locations \u00e0 court terme<\/strong>.<\/li>\n<li>Saisissez l&#039;adresse du bien ou le code postal, ou appuyez sur <strong>Utiliser ma position actuelle<\/strong>. Si vous avez d\u00e9j\u00e0 r\u00e9serv\u00e9 ici, s\u00e9lectionnez votre r\u00e9servation dans la liste. <strong>Adresses enregistr\u00e9es<\/strong>.<\/li>\n<li>A <strong>Excellente nouvelle !<\/strong> L&#039;\u00e9cran affiche une carte des nettoyeurs \u00e0 proximit\u00e9. Appuyez <strong>Suivant<\/strong>.<\/li>\n<li>Choisissez le type de nettoyage\u00a0: <strong>Nettoyage standard<\/strong> (rotation entre les clients), <strong>Nettoyage en profondeur<\/strong> (de haut en bas), <strong>Inspection des unit\u00e9s<\/strong> (v\u00e9rifier que le logement est pr\u00eat \u00e0 accueillir des clients) ou <strong>Nettoyage de location de luxe \u00e0 court terme<\/strong> (pour les maisons de vacances de luxe). Appuyez <strong>Ce qui est inclus<\/strong> pour voir la liste de contr\u00f4le pour chacun, puis appuyez <strong>Suivant<\/strong>.<\/li>\n<li>Choisissez une date et une heure qui vous conviennent. Les services de nettoyage de locations de courte dur\u00e9e ne sont pas limit\u00e9s \u00e0 la plage horaire d&#039;arriv\u00e9e de 8 h \u00e0 20 h, contrairement \u00e0 d&#039;autres services. Appuyez <strong>Choisissez votre nettoyeur<\/strong>.<\/li>\n<li>Choisissez un nettoyant parmi les <strong>March\u00e9<\/strong> onglet, ou passez \u00e0 <strong>Mes nettoyeurs<\/strong> pour choisir une personne que vous avez d\u00e9j\u00e0 r\u00e9serv\u00e9e. Appuyez <strong>Voir le profil<\/strong> pour en savoir plus, alors <strong>Choisissez-moi<\/strong>. Appuyez ensuite sur <strong>Parlez-nous de votre propri\u00e9t\u00e9<\/strong>.<\/li>\n<li>D\u00e9finissez le nombre de <strong>Pi\u00e8ces<\/strong> et <strong>Salles de bain<\/strong>, et ajuster le <strong>Heures<\/strong> si n\u00e9cessaire (nous vous sugg\u00e9rons un moment). Allumez <strong>Je fournirai les produits de nettoyage.<\/strong> si vous les fournissez, et cochez <strong>Laver et s\u00e9cher les draps et les serviettes<\/strong> si vous avez besoin de faire votre lessive. Appuyez <strong>R\u00e9sum\u00e9 de la r\u00e9servation<\/strong>.<\/li>\n<li>V\u00e9rifiez la date, le prestataire et le d\u00e9tail du prix. Choisissez un mode de paiement, ajoutez un code promo si vous en avez un, puis appuyez sur <strong>Livre<\/strong>.<\/li>\n<\/ol>\n<p><strong>Bon \u00e0 savoir :<\/strong> Vous avez besoin d&#039;un moyen de paiement avant <strong>Livre<\/strong> Votre r\u00e9servation sera accept\u00e9e. Vous pouvez \u00e9galement payer avec un bon d&#039;achat, et utiliser simultan\u00e9ment un bon d&#039;achat et un code promotionnel pour une m\u00eame r\u00e9servation.<\/p>\n<h2>Vous avez plusieurs annonces\u00a0? Connectez votre PMS<\/h2>\n<p>Au lieu de saisir une adresse \u00e0 l&#039;\u00e9tape 2, appuyez sur une ic\u00f4ne PMS et choisissez <strong>Connectez-vous au PMS<\/strong>. Pris en charge\u00a0: Airbnb, Booking Automation, FantasticStay, Guesty, Hospitable, Hostaway, Hostfully, Hosthub, Houfy et iGMS.<\/p>\n<ol>\n<li>Robinet <strong>Relier<\/strong> \u00c0 c\u00f4t\u00e9 de votre PMS, connectez-vous avec votre compte PMS.<\/li>\n<li>V\u00e9rifiez ce que Cleanster peut voir, puis appuyez sur <strong>Autoriser<\/strong>.<\/li>\n<li>Cochez les propri\u00e9t\u00e9s \u00e0 ajouter ou appuyez sur <strong>Tout s\u00e9lectionner<\/strong>, puis appuyez <strong>Ajouter<\/strong>.<\/li>\n<li>V\u00e9rifiez les informations que nous avons recueillies (chambres, salles de bain, horaires sugg\u00e9r\u00e9s et date de d\u00e9but). Ajustez les fournitures, le linge de maison et <strong>Activer la r\u00e9servation automatique<\/strong>, puis appuyez <strong>Sauver<\/strong> (ou <strong>Enregistrer pour plus tard<\/strong>).<\/li>\n<\/ol>\n<p><strong>Bon \u00e0 savoir :<\/strong> Avec <strong>Activer la r\u00e9servation automatique<\/strong> Activ\u00e9, Cleanster planifie automatiquement les nettoyages \u00e0 partir de la date de d\u00e9but. V\u00e9rifiez vos param\u00e8tres avant d&#039;enregistrer.<\/p>\n<h2>Avant le nettoyage<\/h2>\n<ul>\n<li>Ajoutez le code de votre bo\u00eete \u00e0 cadenas ou vos instructions d&#039;acc\u00e8s aux notes de r\u00e9servation.<\/li>\n<li>Laissez sur place du linge propre et des fournitures, ou ajoutez un service de blanchisserie.<\/li>\n<li>Veuillez noter tout dommage ou toute demande particuli\u00e8re du dernier client.<\/li>\n<\/ul>\n<p>L\u2019annulation est gratuite jusqu\u2019\u00e0 24 heures avant votre m\u00e9nage. Si vous annulez dans les 24 heures, des frais de 20 $ s\u2019appliquent. Si vous annulez dans les 12 heures, la r\u00e9servation n\u2019est pas rembours\u00e9e. Le report est gratuit. Vous ne pouvez pas reporter une fois que votre professionnel(le) du nettoyage est En route, Arriv\u00e9(e) ou en train de nettoyer. Si une r\u00e9servation est report\u00e9e plus de 4 fois, des frais de 20 $ s\u2019appliquent.<\/p>\n<p>En rapport: <a href=\"https:\/\/help.cleanster.com\/fr\/entry-instructions-keys-lockboxes-and-codes\/\">Instructions d&#039;entr\u00e9e<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/fr\/arrival-windows-and-tracking-your-cleaner\/\">Fen\u00eatres d&#039;arriv\u00e9e<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/fr\/cancellation-and-refund-policy\/\">Politique d&#039;annulation<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,8],"class_list":["post-162","help","type-help","status-publish","hentry","category-short-term-rentals","category-booking-a-short-term-rental-cleaning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Book a Short-Term Rental Cleaning | Cleanster<\/title>\n<meta name=\"description\" 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