{"id":303,"date":"2022-11-23T13:42:50","date_gmt":"2022-11-23T13:42:50","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=303"},"modified":"2022-11-23T13:54:45","modified_gmt":"2022-11-23T13:54:45","slug":"my-cleaner-never-arrived","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/my-cleaner-never-arrived\/","title":{"rendered":"Mon nettoyeur n&#039;est jamais arriv\u00e9."},"content":{"rendered":"<p><span style=\"font-size: revert;\">Nous nous excusons pour l&#039;interruption du service. Vous pouvez discuter avec nous directement depuis l&#039;application et le site Web\u00a0; notre objectif est de r\u00e9pondre \u00e0 des probl\u00e8mes urgents comme celui-ci en quelques minutes.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Autres solutions pouvant aider\u00a0:<\/span><\/p>\n<ul>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/fr\/how-to-reschedule-a-booking\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Reprogrammez votre m\u00e9nage gratuitement\u00a0<\/span><\/a><\/li>\n<li><span data-preserver-spaces=\"true\"><a href=\"https:\/\/help.cleanster.com\/fr\/how-to-remove-a-cleaner-from-a-job\/\">Retirez le nettoyant pour un autre nettoyant pour le r\u00e9clamer gratuitement<\/a>\u00a0<\/span><\/li>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/fr\/how-to-message-chat-with-cleaners\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Discutez avec le nettoyeur et laissez un m\u00e9mo vocal<\/span><\/a><\/li>\n<li><a class=\"editor-rtfLink\" href=\"https:\/\/help.cleanster.com\/fr\/how-to-add-or-reduce-cleaners-hours\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">R\u00e9duisez le temps de nettoyage si le nettoyeur arrive en retard\u00a0<\/span><\/a><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Nous esp\u00e9rons que vous nous donnerez une chance de corriger cela.<\/span><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,8,9,11,12,13,14,15,16],"class_list":["post-303","help","type-help","status-publish","hentry","category-short-term-rentals","category-how-to-use-tidy-app-airbnb-vrbo-booking","category-airbnb","category-hostaway","category-hospitable","category-vrbo","category-fantasticstay-pms","category-guesty-pms","category-ownerrez-pms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>My cleaner never arrived. - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/fr\/my-cleaner-never-arrived\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My cleaner never arrived.\" \/>\n<meta property=\"og:description\" content=\"We apologize for the lapse in service. 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