{"id":308,"date":"2022-11-23T14:03:04","date_gmt":"2022-11-23T14:03:04","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=308"},"modified":"2026-10-19T15:12:48","modified_gmt":"2026-10-19T15:12:48","slug":"my-pro-didnt-return-my-keys","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/my-pro-didnt-return-my-keys\/","title":{"rendered":"Mon\/ma professionnel(le) du nettoyage ne m\u2019a pas rendu mes cl\u00e9s"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Oh non ! Nous sommes d\u00e9sol\u00e9s que vos cl\u00e9s n&#039;aient pas \u00e9t\u00e9 restitu\u00e9es. Veuillez <a href=\"https:\/\/help.cleanster.com\/fr\/how-do-i-contact-chat-with-my-pro\/\">Envoyez un message \u00e0 votre femme de m\u00e9nage<\/a> Depuis l&#039;onglet R\u00e9servations. Si cela ne fonctionne pas, contactez notre \u00e9quipe d&#039;assistance\u00a0; nous vous aiderons \u00e0 les retrouver.<\/p>","protected":false},"featured_media":0,"template":"","categories":[33,40,46,4,3,6],"class_list":["post-308","help","type-help","status-publish","hentry","category-home-problems-happiness-guarantee","category-office-problems-happiness-guarantee","category-str-problems-happiness-guarantee","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Keys Not Returned After a Cleaning? | Cleanster<\/title>\n<meta name=\"description\" content=\"If your keys weren\u2019t returned after a cleaning, message your cleaner from the Bookings tab first. If that doesn\u2019t work, here\u2019s how our support team can help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/fr\/my-pro-didnt-return-my-keys\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Cleaner Didn\u2019t Return My Keys\" \/>\n<meta property=\"og:description\" content=\"If your keys weren\u2019t returned after a cleaning, message your cleaner from the Bookings tab first. 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