{"id":309,"date":"2022-11-23T14:06:02","date_gmt":"2022-11-23T14:06:02","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&p=309"},"modified":"2026-10-19T15:12:49","modified_gmt":"2026-10-19T15:12:49","slug":"how-do-i-rate-my-pro-can-i-change-my-rating","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/how-do-i-rate-my-pro-can-i-change-my-rating\/","title":{"rendered":"Comment \u00e9valuer mon\/ma professionnel(le) du nettoyage ?"},"content":{"rendered":"

Votre \u00e9valuation nous aide \u00e0 continuer d\u2019am\u00e9liorer Cleanster. Voici comment \u00e9valuer votre professionnel(le) du nettoyage.<\/p>\n\n\n\n

    \n\n
  1. Allez \u00e0 R\u00e9servation<\/strong> > PASS\u00c9<\/strong>.<\/li>\n\n\n
  2. Une fois le travail termin\u00e9, appuyez Conseil<\/strong>.<\/li>\n\n\n
  3. Touchez les \u00e9toiles (1 \u00e0 5).<\/li>\n\n\n
  4. Robinet SOUMETTRE<\/strong>, ou ajoutez un pourboire et appuyez Payer<\/strong>.<\/li>\n\n<\/ol>\n\n\n\n

    Puis-je modifier ma note\u00a0?<\/h2>\n\n\n\n

    Les notes ne peuvent pas \u00eatre modifi\u00e9es dans l'application. Si vous devez en modifier une ou signaler un probl\u00e8me, ouvrez le re\u00e7u de la mission (\u22ee<\/strong> > Voir le re\u00e7u<\/strong>) et appuyez AIDE<\/strong>.<\/p>\n\n\n\n

    Vous \u00eates couvert par notre Garantie Satisfaction 48 heures : si quelque chose n\u2019allait pas, dites-le-nous dans les 48 heures suivant le m\u00e9nage, avec des photos et une courte description.<\/p>","protected":false},"featured_media":0,"template":"","categories":[32,39,44,4,3,6],"class_list":["post-309","help","type-help","status-publish","hentry","category-home-your-cleaner","category-office-your-cleaner","category-str-your-cleaner","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"\nHow Do I Rate My Cleaner? | Cleanster<\/title>\n<meta name=\"description\" content=\"Rate your cleaner from 1 to 5 stars after a completed job. Need to change it? 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