{"id":387,"date":"2023-01-09T15:45:39","date_gmt":"2023-01-09T15:45:39","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=387"},"modified":"2026-10-21T02:29:58","modified_gmt":"2026-10-21T02:29:58","slug":"what-is-an-assessment","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/what-is-an-assessment\/","title":{"rendered":"Qu\u2019est-ce qu\u2019une \u00e9valuation"},"content":{"rendered":"<p class=\"wp-block-paragraph\">L&#039;\u00e9valuation est une visite sur place qui nous permet de comprendre votre niveau de propret\u00e9 et votre capacit\u00e9 \u00e0 fournir un service de qualit\u00e9. Imaginez-la comme un entretien dans le cadre de notre proc\u00e9dure KYC (Connaissance du client). <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Votre \u00e9valuateur(trice) examinera votre exp\u00e9rience de m\u00e9nage et votre pr\u00e9sentation, et confirmera que vous \u00eates pr\u00eat(e). Nous vous versons une indemnit\u00e9 d\u2019une heure ou vos d\u00e9penses pour vous pr\u00e9senter \u00e0 l\u2019\u00e9valuation ; ce montant est ajout\u00e9 au versement de votre 4e contrat termin\u00e9. Les versements sont envoy\u00e9s 14 jours apr\u00e8s chaque contrat termin\u00e9. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous devrez rester plus longtemps si vous ne r\u00e9pondez pas \u00e0 la certification de votre \u00e9valuateur. Votre \u00e9valuateur est \u00e9galement un pro de l&#039;application avec une meilleure exp\u00e9rience de l&#039;application. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ils vous montreront des choses comme :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comment utiliser l\u2019application pour les professionnels du nettoyage<\/li>\n\n\n\n<li>Comment revendiquer un emploi <\/li>\n\n\n\n<li>Comment signaler un probl\u00e8me <\/li>\n\n\n\n<li>Comment envoyer un message au client <\/li>\n\n\n\n<li>Comment laisser un m\u00e9mo vocal <\/li>\n\n\n\n<li>Quand s&#039;attendre \u00e0 un paiement <\/li>\n\n\n\n<li>Avantages de devenir un super nettoyeur<\/li>\n\n\n\n<li>Comment traduire une conversation, une liste de contr\u00f4le et des notes dans la langue de votre appareil <\/li>\n\n\n\n<li>Comment revoir les photos de mise en sc\u00e8ne du client et pr\u00e9senter la propri\u00e9t\u00e9 <\/li>\n\n\n\n<li>Comment rep\u00e9rer les endroits qui ont besoin d&#039;\u00eatre nettoy\u00e9s <\/li>\n\n\n\n<li>Comment nettoyer rapidement <\/li>\n<\/ul>","protected":false},"featured_media":0,"template":"","categories":[10,7],"class_list":["post-387","help","type-help","status-publish","hentry","category-cleansterpro-getting-started","category-pro-cleaners"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Is an Assessment? 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