{"id":646,"date":"2025-05-13T16:53:54","date_gmt":"2025-05-13T16:53:54","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&p=646"},"modified":"2025-05-13T16:53:55","modified_gmt":"2025-05-13T16:53:55","slug":"saas-subscription-service-policy","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/fr\/saas-subscription-service-policy\/","title":{"rendered":"Politique de service d'abonnement SaaS"},"content":{"rendered":"

1. Introduction<\/strong><\/h2>\n\n\n\n

La pr\u00e9sente Politique de service d'abonnement (la \u00ab\u00a0Politique\u00a0\u00bb) r\u00e9git votre utilisation des services par abonnement (le \u00ab\u00a0Service\u00a0\u00bb) fournis par Cleanster via sa plateforme, son site web et\/ou son application mobile. En vous abonnant \u00e0 notre Service, vous acceptez les conditions d\u00e9crites dans la pr\u00e9sente Politique, ainsi que notre Politique de confidentialit\u00e9 et nos Conditions d'utilisation.<\/p>\n\n\n\n

\n\n\n\n

2. Niveaux d'abonnement et fonctionnalit\u00e9s<\/strong><\/h2>\n\n\n\n

Nous proposons des formules d'abonnement pour r\u00e9pondre aux diff\u00e9rents besoins des utilisateurs :<\/p>\n\n\n\n

    \n
  • Plan de base<\/strong>: 2,99\/unit\u00e9\/mois<\/li>\n<\/ul>\n\n\n\n

    Tous les plans sont factur\u00e9s de mani\u00e8re r\u00e9currente et incluent le support client, l'acc\u00e8s aux outils de notre plateforme et des mises \u00e0 jour r\u00e9guli\u00e8res.<\/p>\n\n\n\n

    \n\n\n\n

    3. Dur\u00e9e et renouvellement de l'abonnement<\/strong><\/h2>\n\n\n\n

    Les abonnements sont disponibles dans les dur\u00e9es suivantes :<\/p>\n\n\n\n

      \n
    • Mensuel<\/strong>:Renouvellement tous les 1 mois<\/li>\n\n\n\n
    • Annuellement<\/strong>:Renouvellement tous les 12 mois<\/li>\n<\/ul>\n\n\n\n

      Les abonnements sont automatiquement renouvel\u00e9s, sauf annulation au moins 24 heures avant la fin du cycle de facturation en cours. Votre compte sera d\u00e9bit\u00e9 du renouvellement dans les 24 heures pr\u00e9c\u00e9dant la fin de la p\u00e9riode en cours.<\/p>\n\n\n\n

      \n\n\n\n

      4. Tarification<\/strong><\/h2>\n\n\n\n

      Les prix de chaque abonnement sont indiqu\u00e9s sur notre site web et sur l'\u00e9cran d'achat int\u00e9gr\u00e9 \u00e0 l'application. Ils sont susceptibles d'\u00eatre modifi\u00e9s avec pr\u00e9avis. Des taxes applicables peuvent s'appliquer en fonction de votre localisation et de la plateforme utilis\u00e9e (Apple, Google ou Windows). <\/p>\n\n\n\n

      \n\n\n\n

      5. Essais gratuits<\/strong><\/h2>\n\n\n\n

      Nous pouvons offrir un p\u00e9riode d'essai gratuite<\/strong> Pour les nouveaux utilisateurs. Si l'abonnement n'est pas annul\u00e9 au moins 24 heures avant la fin de la p\u00e9riode d'essai, il sera automatiquement renouvel\u00e9 et des frais seront appliqu\u00e9s.<\/p>\n\n\n\n

      \n\n\n\n

      6. Conditions de paiement<\/strong><\/h2>\n\n\n\n
        \n
      • Les paiements sont d\u00e9bit\u00e9s de votre compte (par exemple, identifiant Apple, Google Play ou carte de cr\u00e9dit) au moment de l'achat.<\/li>\n\n\n\n
      • Tous les paiements ne sont pas remboursables, sauf si la loi l'exige ou si cela est explicitement indiqu\u00e9 dans une offre promotionnelle.<\/li>\n\n\n\n
      • Vous pouvez g\u00e9rer et annuler votre abonnement via les param\u00e8tres de votre compte dans l'App Store, Google Play ou le tableau de bord de votre compte sur notre plateforme.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        7. Politique d'annulation<\/strong><\/h2>\n\n\n\n

        Vous pouvez r\u00e9silier votre abonnement \u00e0 tout moment. L'acc\u00e8s aux fonctionnalit\u00e9s premium restera disponible jusqu'\u00e0 la fin du cycle de facturation. Aucun remboursement partiel ne sera accord\u00e9 pour les p\u00e9riodes d'abonnement non utilis\u00e9es.<\/p>\n\n\n\n

        \n\n\n\n

        8. Politique de remboursement<\/strong><\/h2>\n\n\n\n

        Les remboursements ne sont \u00e9mis que dans les conditions suivantes :<\/p>\n\n\n\n

          \n
        • Frais en double<\/li>\n\n\n\n
        • Achats non autoris\u00e9s<\/li>\n\n\n\n
        • Erreurs de facturation<\/li>\n<\/ul>\n\n\n\n

          Les demandes de remboursement doivent \u00eatre soumises dans les 30 jours suivant la date de facturation. Veuillez contacter l'assistance avec des informations d\u00e9taill\u00e9es.<\/p>\n\n\n\n

          \n\n\n\n

          9. Modifications des conditions d'abonnement<\/strong><\/h2>\n\n\n\n

          Nous nous r\u00e9servons le droit de modifier les tarifs, les fonctionnalit\u00e9s ou les conditions de l'abonnement. Les utilisateurs seront inform\u00e9s de toute modification importante par e-mail ou notification int\u00e9gr\u00e9e \u00e0 l'application. L'utilisation continue du Service apr\u00e8s de telles modifications vaut acceptation.<\/p>","protected":false},"featured_media":0,"template":"","categories":[19],"class_list":["post-646","help","type-help","status-publish","hentry","category-privacy"],"acf":[],"yoast_head":"\nSaaS Subscription Service Policy - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/fr\/saas-subscription-service-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SaaS Subscription Service Policy\" \/>\n<meta property=\"og:description\" content=\"1. Introduction This Subscription Service Policy (\u201cPolicy\u201d) governs your use of the subscription-based services (\u201cService\u201d) provided by Cleanster through its platform, website, and\/or mobile application. By subscribing to our Service, you agree to the terms outlined in this Policy as well as our Privacy Policy and Terms of Use. 2. Subscription Tiers & Features We […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.cleanster.com\/fr\/saas-subscription-service-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Cleanster.com Support | How can we help?\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-13T16:53:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\",\"name\":\"SaaS Subscription Service Policy - Cleanster.com Support | How can we help?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#website\"},\"datePublished\":\"2025-05-13T16:53:54+00:00\",\"dateModified\":\"2025-05-13T16:53:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/saas-subscription-service-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/help.cleanster.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SaaS Subscription Service Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#website\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/\",\"name\":\"Cleanster.com Support | How can we help?\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/help.cleanster.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#organization\",\"name\":\"Cleanster.com Support | How can we help?\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/help.cleanster.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/cleanster.com_.svg\",\"contentUrl\":\"https:\\\/\\\/help.cleanster.com\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/cleanster.com_.svg\",\"caption\":\"Cleanster.com Support | How can we help?\"},\"image\":{\"@id\":\"https:\\\/\\\/help.cleanster.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Politique d'abonnement SaaS - Assistance Cleanster.com | Comment pouvons-nous vous aider ?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.cleanster.com\/fr\/saas-subscription-service-policy\/","og_locale":"fr_CA","og_type":"article","og_title":"SaaS Subscription Service Policy","og_description":"1. Introduction This Subscription Service Policy (\u201cPolicy\u201d) governs your use of the subscription-based services (\u201cService\u201d) provided by Cleanster through its platform, website, and\/or mobile application. By subscribing to our Service, you agree to the terms outlined in this Policy as well as our Privacy Policy and Terms of Use. 2. Subscription Tiers & Features We […]","og_url":"https:\/\/help.cleanster.com\/fr\/saas-subscription-service-policy\/","og_site_name":"Cleanster.com Support | How can we help?","article_modified_time":"2025-05-13T16:53:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/","url":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/","name":"Politique d'abonnement SaaS - Assistance Cleanster.com | Comment pouvons-nous vous aider ?","isPartOf":{"@id":"https:\/\/help.cleanster.com\/#website"},"datePublished":"2025-05-13T16:53:54+00:00","dateModified":"2025-05-13T16:53:55+00:00","breadcrumb":{"@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.cleanster.com\/saas-subscription-service-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/help.cleanster.com\/saas-subscription-service-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/help.cleanster.com\/"},{"@type":"ListItem","position":2,"name":"SaaS Subscription Service Policy"}]},{"@type":"WebSite","@id":"https:\/\/help.cleanster.com\/#website","url":"https:\/\/help.cleanster.com\/","name":"Assistance Cleanster.com | Comment pouvons nous aider?","description":"","publisher":{"@id":"https:\/\/help.cleanster.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.cleanster.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/help.cleanster.com\/#organization","name":"Assistance Cleanster.com | Comment pouvons nous aider?","url":"https:\/\/help.cleanster.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/help.cleanster.com\/#\/schema\/logo\/image\/","url":"https:\/\/help.cleanster.com\/wp-content\/uploads\/2022\/11\/cleanster.com_.svg","contentUrl":"https:\/\/help.cleanster.com\/wp-content\/uploads\/2022\/11\/cleanster.com_.svg","caption":"Cleanster.com Support | How can we help?"},"image":{"@id":"https:\/\/help.cleanster.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/help.cleanster.com\/fr\/wp-json\/wp\/v2\/help\/646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.cleanster.com\/fr\/wp-json\/wp\/v2\/help"}],"about":[{"href":"https:\/\/help.cleanster.com\/fr\/wp-json\/wp\/v2\/types\/help"}],"wp:attachment":[{"href":"https:\/\/help.cleanster.com\/fr\/wp-json\/wp\/v2\/media?parent=646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.cleanster.com\/fr\/wp-json\/wp\/v2\/categories?post=646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}