{"id":654,"date":"2024-09-14T20:49:55","date_gmt":"2024-09-14T20:49:55","guid":{"rendered":"https:\/\/help.cleanster.com\/?p=654"},"modified":"2025-10-02T13:37:17","modified_gmt":"2025-10-02T13:37:17","slug":"cleansterpro-co-cleaner-terms-conditions","status":"publish","type":"post","link":"https:\/\/help.cleanster.com\/fr\/cleansterpro-co-cleaner-terms-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de CleansterPro Co-Cleaner"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>1. D\u00e9finitions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nettoyeur principal : Un nettoyeur professionnel enregistr\u00e9 aupr\u00e8s de CleansterPro qui r\u00e9serve et g\u00e8re les travaux directement via la plateforme.<\/li>\n\n\n\n<li>Co-nettoyeur : Une personne invit\u00e9e par un nettoyeur principal pour aider \u00e0 terminer les t\u00e2ches.<\/li>\n\n\n\n<li>Client : Le propri\u00e9taire, le gestionnaire ou le locataire qui r\u00e9serve des services de nettoyage via Cleanster.com.<\/li>\n\n\n\n<li>Plateforme : L&#039;application mobile CleansterPro et les syst\u00e8mes associ\u00e9s utilis\u00e9s pour r\u00e9server, g\u00e9rer et payer les services de nettoyage.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Relation entre les parties<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les co-nettoyeurs sont cens\u00e9s travailler sous la supervision et la direction du nettoyeur principal dans le cadre de l&#039;entreprise, de l&#039;\u00e9quipe ou de la soci\u00e9t\u00e9 du nettoyeur principal.<\/li>\n\n\n\n<li>Les co-nettoyeurs ne sont ni des employ\u00e9s, ni des sous-traitants, ni des agents de Cleanster.com. Le r\u00f4le de Cleanster se limite \u00e0 fournir la plateforme technologique.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Responsabilit\u00e9 du paiement<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le nettoyeur principal est seul responsable de la r\u00e9mun\u00e9ration des co-nettoyeurs.<\/li>\n\n\n\n<li>Cleanster.com ne traitera pas les paiements directs aux agents de nettoyage. Tous les paiements sont effectu\u00e9s au nettoyeur principal, qui se charge de la distribution.<\/li>\n\n\n\n<li>Le d\u00e9faut de paiement du nettoyeur principal \u00e0 un co-nettoyeur est une affaire entre eux et ne cr\u00e9e pas de responsabilit\u00e9 pour Cleanster.com.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Ach\u00e8vement et r\u00e9vision du travail<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le nettoyeur principal est charg\u00e9 de s&#039;assurer que les co-nettoyeurs accomplissent les t\u00e2ches assign\u00e9es conform\u00e9ment aux normes de qualit\u00e9 requises.<\/li>\n\n\n\n<li>Les clients peuvent laisser des notes\/avis sur le travail dans son ensemble ; le nettoyeur principal est responsable de la performance de ses co-nettoyeurs.<\/li>\n\n\n\n<li>Des critiques n\u00e9gatives r\u00e9p\u00e9t\u00e9es, des \u00e9checs de travail ou une mauvaise conduite de la part d&#039;un co-nettoyeur peuvent entra\u00eener la suspension ou la suppression du compte du nettoyeur principal.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Responsabilit\u00e9 et indemnisation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le nettoyeur principal assume l&#039;enti\u00e8re responsabilit\u00e9 des actions, omissions ou dommages caus\u00e9s par les co-nettoyeurs qu&#039;il invite.<\/li>\n\n\n\n<li>Les co-nettoyeurs doivent se conformer aux lois applicables, aux normes de sant\u00e9 et de s\u00e9curit\u00e9 et aux r\u00e8gles de propri\u00e9t\u00e9 du client.<\/li>\n\n\n\n<li>Primary Cleaners s&#039;engage \u00e0 indemniser, d\u00e9fendre et d\u00e9gager de toute responsabilit\u00e9 Cleanster.com contre toute r\u00e9clamation, perte, dommage ou d\u00e9pense d\u00e9coulant de la conduite de Co-Cleaners.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Assurance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cleanster.com ne fournit pas d&#039;indemnisation des accidents du travail, de responsabilit\u00e9 civile ou autre couverture d&#039;assurance pour les co-nettoyeurs.<\/li>\n\n\n\n<li>Le nettoyeur principal est responsable de garantir une couverture d&#039;assurance ad\u00e9quate pour lui-m\u00eame et ses co-nettoyeurs, lorsque la loi ou le contrat l&#039;exige.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Confidentialit\u00e9 et conduite<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les co-nettoyeurs doivent respecter la confidentialit\u00e9, la propri\u00e9t\u00e9 et la s\u00e9curit\u00e9 des clients \u00e0 tout moment.<\/li>\n\n\n\n<li>Le vol, la mauvaise conduite ou la violation de la confidentialit\u00e9 constitueront un motif de retrait imm\u00e9diat du co-nettoyeur et potentiellement du nettoyeur principal de la plateforme.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Conformit\u00e9 aux r\u00e8gles de la plateforme<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les co-nettoyeurs doivent r\u00e9pondre aux exigences de v\u00e9rification des ant\u00e9c\u00e9dents de Cleanster et se conformer aux normes professionnelles de Cleanster.com.<\/li>\n\n\n\n<li>Le nettoyeur principal est charg\u00e9 de s&#039;assurer que les co-nettoyeurs se conforment \u00e0 toutes les r\u00e8gles, politiques et accords de CleansterPro.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. R\u00e9solution des litiges<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tout litige entre les nettoyeurs principaux et les co-nettoyeurs doit \u00eatre r\u00e9solu directement entre eux.<\/li>\n\n\n\n<li>Cleanster.com peut, \u00e0 sa discr\u00e9tion, servir de m\u00e9diateur dans les litiges, mais n&#039;est pas oblig\u00e9 de le faire.<\/li>\n\n\n\n<li>Les litiges impliquant des clients restent r\u00e9gis par les accords d&#039;utilisation de Cleanster.com.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. R\u00e9siliation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cleanster.com se r\u00e9serve le droit de supprimer les co-nettoyeurs ou de d\u00e9sactiver les comptes de nettoyeur principal en cas de mauvaise utilisation, de non-paiement, de mauvaise conduite ou de plaintes r\u00e9p\u00e9t\u00e9es des clients.<\/li>\n\n\n\n<li>Les agents de nettoyage principaux peuvent retirer les co-agents de nettoyage de leur \u00e9quipe \u00e0 tout moment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. Loi applicable<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les pr\u00e9sentes conditions seront r\u00e9gies et interpr\u00e9t\u00e9es conform\u00e9ment aux lois de la juridiction o\u00f9 le nettoyeur principal est enregistr\u00e9 (\u00c9tats-Unis, Canada ou Royaume-Uni), sous r\u00e9serve des exigences d&#039;arbitrage ou de m\u00e9diation \u00e9nonc\u00e9es dans l&#039;accord professionnel applicable.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>1. D\u00e9finitions 2. Relation entre les parties 3. Responsabilit\u00e9 du paiement 4. Ach\u00e8vement et \u00e9valuation de la t\u00e2che 5. Responsabilit\u00e9 et indemnisation 6. Assurance 7. Confidentialit\u00e9 et conduite 8. Respect des r\u00e8gles de la plateforme 9. R\u00e8glement des litiges 10. R\u00e9siliation 11. Droit applicable<\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10,7,17],"tags":[],"class_list":["post-654","post","type-post","status-publish","format-standard","hentry","category-general","category-pro-cleaners","category-legal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CleansterPro Co-Cleaner Terms &amp; Conditions - Cleanster.com Support | How can we help?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleanster.com\/fr\/cleansterpro-co-cleaner-terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CleansterPro Co-Cleaner Terms &amp; Conditions\" \/>\n<meta property=\"og:description\" content=\"1. 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