{"id":723,"date":"2026-10-19T13:52:06","date_gmt":"2026-10-19T13:52:06","guid":{"rendered":"https:\/\/help.cleanster.com\/getting-started-as-a-client\/"},"modified":"2026-10-19T13:52:06","modified_gmt":"2026-10-19T13:52:06","slug":"getting-started-as-a-client","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/it\/getting-started-as-a-client\/","title":{"rendered":"Come iniziare a usare Cleanster"},"content":{"rendered":"<p>Benvenuto\/a in Cleanster! Ecco come iniziare e prenotare la tua prima pulizia.<\/p>\n<ol>\n<li>Scarica l&#039;app Cleanster su <a href=\"https:\/\/onelink.to\/cleanster\">onelink.to\/cleanster<\/a> e aprirlo.<\/li>\n<li>Crea il tuo account: tocca <strong>Iscrizione<\/strong>, Oppure usa la pagina di registrazione nell&#039;app. Hai un codice di invito da un amico? Inseriscilo al momento della registrazione.<\/li>\n<li>Tocca il selettore dei servizi e scegli quello di cui hai bisogno: Affitti a breve termine, Appartamenti e condomini, Case, Servizi di pulizia, Uffici\/Aree comuni, Spazi commerciali o Tuttofare.<\/li>\n<li>Inserisci il tuo indirizzo.<\/li>\n<li>Scegli il tipo di pulizia, poi seleziona una data. La maggior parte dei servizi prevede una fascia oraria di arrivo dalle 8:00 alle 20:00, e l&#039;addetto alle pulizie arriver\u00e0 entro tale orario.<\/li>\n<li>Scegli un pulitore o un rubinetto <strong>Saltare<\/strong> e lascia che Cleanster scelga.<\/li>\n<li>Descrivici il tuo spazio e aggiungi eventuali dettagli extra.<\/li>\n<li>Aggiungi un metodo di pagamento e tocca <strong>Libro<\/strong>.<\/li>\n<\/ol>\n<h2>Dopo aver prenotato<\/h2>\n<ul>\n<li>Invia un messaggio alla persona addetta alle pulizie con almeno 24 ore di anticipo rispetto all&#039;orario previsto.<\/li>\n<li>Seguili sulla mappa in diretta una volta che saranno <strong>Sono in viaggio<\/strong>.<\/li>\n<li>Valuta, lascia una mancia e ottieni la tua ricevuta da <strong>PASSATO<\/strong> scheda.<\/li>\n<\/ul>\n<p>La cancellazione \u00e8 gratuita fino a 24 ore prima dell&#039;appuntamento per le pulizie. Se si cancella entro le 24 ore, verr\u00e0 addebitata una commissione di $20. Se si cancella entro le 12 ore, la prenotazione non \u00e8 rimborsabile. La riprogrammazione \u00e8 gratuita. Non \u00e8 possibile riprogrammare una volta che l&#039;addetto alle pulizie \u00e8 in arrivo, arrivato o in fase di pulizia. Se una prenotazione viene riprogrammata pi\u00f9 di 4 volte, verr\u00e0 applicata una commissione di $20.<\/p>\n<p>Coperto dalla nostra Garanzia di Soddisfatti o Rimborsati entro 48 ore: se qualcosa non va, comunicacelo entro 48 ore dalla pulizia, allegando foto e una breve descrizione.<\/p>\n<p>Imparentato: <a href=\"https:\/\/help.cleanster.com\/it\/which-cleaning-do-i-need\/\">Di che tipo di pulizia ho bisogno?<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/it\/arrival-windows-and-tracking-your-cleaner\/\">Finestre di arrivo<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/it\/how-do-referrals-work\/\">Segnalazioni<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,3,6],"class_list":["post-723","help","type-help","status-publish","hentry","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Getting Started with Cleanster | Cleanster<\/title>\n<meta name=\"description\" content=\"New to Cleanster? 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