{"id":696,"date":"2026-10-18T20:36:28","date_gmt":"2026-10-18T20:36:28","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&#038;p=696"},"modified":"2026-10-19T15:13:34","modified_gmt":"2026-10-19T15:13:34","slug":"cancellation-and-refund-policy","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/ja\/cancellation-and-refund-policy\/","title":{"rendered":"\u30ad\u30e3\u30f3\u30bb\u30eb\u304a\u3088\u3073\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u5358\u767a\u4e88\u7d04\u304a\u3088\u3073\u5b9a\u671f\u4e88\u7d04\u306b\u95a2\u3059\u308b\u30ad\u30e3\u30f3\u30bb\u30eb\u304a\u3088\u3073\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306f\u5909\u66f4\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u76f4\u524d\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u3084\u5909\u66f4\u306f\u6e05\u6383\u54e1\u304c\u4e88\u5b9a\u3057\u3066\u3044\u305f\u4ed5\u4e8b\u3092\u5931\u3046\u3053\u3068\u306b\u306a\u308b\u305f\u3081\u3001\u3044\u304f\u3064\u304b\u306e\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ad\u30e3\u30f3\u30bb\u30eb\u304a\u3088\u3073\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc\u306e\u6982\u8981<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>24\u6642\u9593\u4ee5\u4e0a\u524d\uff1a<\/strong> \u7121\u6599\u3002.<\/li>\n\n\n<li><strong>24\u6642\u9593\u4ee5\u5185\u306b\uff1a<\/strong> $20\u624b\u6570\u6599\uff08\u82f1\u56fd\u56fd\u5185\u4e88\u7d04\u306e\u5834\u5408\u306f20\u30dd\u30f3\u30c9\uff09\u3002.<\/li>\n\n\n<li><strong>12\u6642\u9593\u4ee5\u5185\u306b\uff1a<\/strong> \u8fd4\u91d1\u306f\u3044\u305f\u3057\u307e\u305b\u3093\u3002.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ad\u30e3\u30f3\u30bb\u30eb\u65b9\u6cd5<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n\n<li>\u4e88\u7d04\u30ab\u30fc\u30c9\u3067\u3001 <strong>\u22ee<\/strong> \u53f3\u4e0a\u9685\u306e\u4fa1\u683c\u306e\u6a2a\u306b\u3042\u308b\uff083\u3064\u306e\u70b9\uff09\u3002.<\/li>\n\n\n<li>\u30bf\u30c3\u30d7 <strong>\u30b8\u30e7\u30d6\u306e\u30ad\u30e3\u30f3\u30bb\u30eb<\/strong> \u305d\u3057\u3066\u78ba\u8a8d\u3057\u307e\u3059\u3002.<\/li>\n\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u305d\u306e\u4ed6\u306e\u9078\u629e\u80a2<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>\u4ee3\u308f\u308a\u306b\u65e5\u7a0b\u5909\u66f4\u3057\u3066\u304f\u3060\u3055\u3044\uff1a<\/strong> \u4e88\u7d04\u5909\u66f4\u306f\u7121\u6599\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u6e05\u6383\u54e1\u304c\u300c\u51fa\u767a\u4e2d\u300d\u300c\u5230\u7740\u6e08\u307f\u300d\u300c\u6e05\u6383\u4e2d\u300d\u306e\u72b6\u614b\u306b\u306a\u3063\u305f\u5f8c\u306f\u3001\u4e88\u7d04\u5909\u66f4\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u4e88\u7d04\u5909\u66f4\u304c4\u56de\u3092\u8d85\u3048\u308b\u5834\u5408\u306f\u3001$20\u306e\u624b\u6570\u6599\u304c\u767a\u751f\u3057\u307e\u3059\u3002.<\/li>\n\n\n<li><strong>\u6c17\u304c\u5909\u308f\u3063\u305f\u306e\uff1f<\/strong> \u30bf\u30c3\u30d7 <strong>\u5143\u306b\u623b\u3059<\/strong> \u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u30b8\u30e7\u30d6\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u623b\u3059\u306b\u306f\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u51e6\u7406\u3092\u884c\u3063\u3066\u304f\u3060\u3055\u3044\u3002$20\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u9045\u5ef6\u6599\u91d1\u3092\u304a\u652f\u6255\u3044\u6e08\u307f\u306e\u5834\u5408\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u51e6\u7406\u3092\u5143\u306b\u623b\u3059\u3053\u3068\u3067\u8fd4\u91d1\u3055\u308c\u307e\u3059\u3002.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u4e88\u7d04\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3057\u305f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6e05\u6383\u54e1\u304c\u4e88\u7d04\u6642\u9593\u306b\u5230\u7740\u3057\u305f\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001\u6e05\u6383\u4f5c\u696d\u3092\u958b\u59cb\u3067\u304d\u306a\u3044\u5834\u5408\u306f\u3001\u4e88\u7d04\u4e0d\u5c65\u884c\u3068\u307f\u306a\u3055\u308c\u3001\u8fd4\u91d1\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u6e05\u6383\u54e1\u304c\u5230\u7740\u4e88\u5b9a\u6642\u9593\u5e2f\u306b\u78ba\u5b9f\u306b\u5230\u7740\u3067\u304d\u308b\u3088\u3046\u624b\u914d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u6238\u5efa\u3066\u4f4f\u5b85\u3001\u30a2\u30d1\u30fc\u30c8\u3001\u304a\u3088\u3073\u96d1\u7528\u6e05\u6383\u306e\u4e88\u7d04\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u6642\u9593\u5e2f\u304c\u9069\u7528\u3055\u308c\u307e\u3059\uff1a\u5348\u524d\uff08\u5348\u524d9\u6642\uff5e\u5348\u524d11\u6642\uff09\u3001\u5348\u5f8c\uff08\u5348\u524d11\u6642\uff5e\u5348\u5f8c3\u6642\uff09\u3001\u5915\u65b9\uff08\u5348\u5f8c3\u6642\uff5e\u5348\u5f8c6\u6642\uff09\u3001\u307e\u305f\u306f\u3044\u3064\u3067\u3082\uff08\u5348\u524d9\u6642\uff5e\u5348\u5f8c6\u6642\uff09\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5b9a\u671f\u30d7\u30e9\u30f3<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d7\u30e9\u30f3\u306b\u306f\u6700\u4f4e10\u56de\u306e\u6e05\u6383\u304c\u542b\u307e\u308c\u307e\u3059\u300210\u56de\u76ee\u306e\u6e05\u6383\u524d\u306b\u30d7\u30e9\u30f3\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u3068$40\u306e\u8cbb\u7528\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u305d\u308c\u4ee5\u964d\u306f\u7121\u6599\u3067\u3059\u3002\u8a73\u7d30\u306f\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 <a href=\"https:\/\/help.cleanster.com\/ja\/how-do-i-cancel-my-subscription-plan\/\">\u30d7\u30e9\u30f3\u3092\u89e3\u7d04\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ad\u30e3\u30f3\u30bb\u30eb\u30dd\u30ea\u30b7\u30fc\u306b\u57fa\u3065\u304f\u8fd4\u91d1<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6e05\u6383\u304c\u884c\u308f\u308c\u306a\u304b\u3063\u305f\u4e88\u7d04\u306b\u5bfe\u3059\u308b\u6255\u3044\u623b\u3057\u91d1\u306f\u3001Cleanster Cash\u306b\u52a0\u7b97\u3055\u308c\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6e05\u6383\u306b\u3054\u6e80\u8db3\u3044\u305f\u3060\u3051\u307e\u305b\u3093\u3067\u3057\u305f\u304b\uff1f48\u6642\u9593\u6e80\u8db3\u4fdd\u8a3c\u3067\u5bfe\u5fdc\u3044\u305f\u3057\u307e\u3059\u3002\u4f55\u304b\u554f\u984c\u304c\u3042\u3063\u305f\u5834\u5408\u306f\u3001\u6e05\u6383\u5f8c48\u6642\u9593\u4ee5\u5185\u306b\u5199\u771f\u3068\u7c21\u5358\u306a\u8aac\u660e\u3092\u6dfb\u3048\u3066\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u95a2\u9023\u3057\u3066\u3044\u308b\uff1a <a href=\"https:\/\/help.cleanster.com\/ja\/rescheduling-rules\/\">\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u5909\u66f4\u306b\u95a2\u3059\u308b\u898f\u5247<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/ja\/how-to-revert-or-rebook-a-cancelled-job\/\">\u30ad\u30e3\u30f3\u30bb\u30eb\u3057\u305f\u30b8\u30e7\u30d6\u3092\u5143\u306b\u623b\u3057\u305f\u308a\u3001\u518d\u4e88\u7d04\u3059\u308b\u65b9\u6cd5<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[31,37,43,4,3,6],"class_list":["post-696","help","type-help","status-publish","hentry","category-home-cancelling-rescheduling","category-office-cancelling-rescheduling","category-str-cancelling-rescheduling","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cancellation and Refund Policy | Cleanster<\/title>\n<meta name=\"description\" content=\"Our cancellation and refund policy: cancel free until 24 hours before your cleaning, pay a $20 fee within 24 hours, and get no refund within 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