{"id":729,"date":"2026-10-19T13:52:15","date_gmt":"2026-10-19T13:52:15","guid":{"rendered":"https:\/\/help.cleanster.com\/arrival-windows-and-tracking-your-cleaner\/"},"modified":"2026-10-19T13:52:15","modified_gmt":"2026-10-19T13:52:15","slug":"arrival-windows-and-tracking-your-cleaner","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/ja\/arrival-windows-and-tracking-your-cleaner\/","title":{"rendered":"\u5230\u7740\u6642\u9593\u5e2f\u3068\u6e05\u6383\u54e1\u306e\u8ffd\u8de1"},"content":{"rendered":"<p>When you book, you get an arrival window, not an exact time. Your cleaner arrives within that window.<\/p>\n<ul>\n<li><strong>House, apartment and condo, office and common area, chores and handyman:<\/strong> the arrival window is 8 AM to 8 PM.<\/li>\n<li><strong>Short-term rentals:<\/strong> not limited to that window, so you can fit cleanings around guest check-outs.<\/li>\n<li><strong>Commercial spaces:<\/strong> can be booked for any time of day. You can add up to 100 cleaners, depending on the size of your space.<\/li>\n<\/ul>\n<h2>Track your cleaner<\/h2>\n<ul>\n<li>Open your booking. The map shows your property (red pin) and your cleaner (blue dot) as they travel.<\/li>\n<li>The badge in the corner shows the estimated arrival time, and a route appears as they get close.<\/li>\n<li>The progress bar shows <strong>\u884c\u304f\u9014\u4e2d\u3067\u3059<\/strong>, <strong>\u5230\u7740\u3057\u305f<\/strong>, <strong>\u30af\u30ea\u30fc\u30cb\u30f3\u30b0<\/strong> \u305d\u3057\u3066 <strong>Done<\/strong>.<\/li>\n<\/ul>\n<p>Running late outside your window? Message your cleaner from the booking, or contact support. Our team checks in with cleaners before each job.<\/p>\n<p>\u95a2\u9023\u3057\u3066\u3044\u308b\uff1a <a href=\"https:\/\/help.cleanster.com\/ja\/rescheduling-rules\/\">\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u5909\u66f4\u306b\u95a2\u3059\u308b\u898f\u5247<\/a> \u00b7 <a href=\"https:\/\/help.cleanster.com\/ja\/my-cleaner-never-arrived\/\">\u6e05\u6383\u54e1\u304c\u6765\u306a\u304b\u3063\u305f<\/a><\/p>","protected":false},"featured_media":0,"template":"","categories":[4,3,6],"class_list":["post-729","help","type-help","status-publish","hentry","category-short-term-rentals","category-home","category-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arrival Windows and Tracking Your Cleaner | Cleanster<\/title>\n<meta name=\"description\" content=\"Most bookings have an 8 AM to 8 PM arrival window. 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