{"id":359,"date":"2022-11-29T20:18:32","date_gmt":"2022-11-29T20:18:32","guid":{"rendered":"https:\/\/help.cleanster.com\/?post_type=help&p=359"},"modified":"2026-10-19T15:12:54","modified_gmt":"2026-10-19T15:12:54","slug":"how-do-i-cancel-my-subscription-plan","status":"publish","type":"help","link":"https:\/\/help.cleanster.com\/pt\/how-do-i-cancel-my-subscription-plan\/","title":{"rendered":"Como fa\u00e7o para cancelar meu plano?"},"content":{"rendered":"

Lamento que voc\u00ea esteja partindo. Veja como cancelar seu plano de limpeza. <\/p>\n\n\n\n

Por favor v\u00e1 a Conta > Faturamento > Planos > Cancelar plano<\/strong> para cancelar seu plano. 
Para reservas individuais: cancele gratuitamente at\u00e9 24 horas antes da limpeza. Cancelamentos com menos de 24 horas de anteced\u00eancia est\u00e3o sujeitos a uma taxa de cancelamento de $20, e cancelamentos com menos de 12 horas de anteced\u00eancia n\u00e3o s\u00e3o reembols\u00e1veis. Os planos (semanais, quinzenais, trimestrais ou mensais) t\u00eam um m\u00ednimo de 10 limpezas. Se voc\u00ea cancelar seu plano antes da 10\u00aa limpeza, ser\u00e1 cobrada uma taxa de cancelamento de $40. Ap\u00f3s 10 limpezas, voc\u00ea pode cancelar seu plano gratuitamente.

Voc\u00ea tamb\u00e9m pode<\/span><\/strong> Voc\u00ea pode pausar seu plano uma vez por m\u00eas, sem custo adicional, para que nenhuma nova reserva seja feita naquele m\u00eas.<\/p>\n\n\n\n

Observa\u00e7\u00e3o:<\/strong> Se voc\u00ea n\u00e3o pausar seu plano novamente, suas reservas ser\u00e3o reiniciadas automaticamente. As regras de cancelamento usuais se aplicam: uma taxa de $20 dentro de 24 horas e nenhum reembolso dentro de 12 horas.<\/p>\n\n\n\n

Para mais informa\u00e7\u00f5es, consulte nossa pol\u00edtica de cancelamento aqui: Qual \u00e9 a pol\u00edtica de cancelamento?<\/a><\/p>\n\n\n\n

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