How to track your property problems

There are two ways to track property problems:

• Reported problems by cleaner
• Reporting a problem by a team member

When a cleaner reports a problem

• Click on “Account”
• Click on “Problems”

You will then be able to see all “Unresolved” problems

View the problem, and when it is resolved, you can mark it as resolved by toggling “Yes.” 

Pro tip: You can also track your property problems by clicking “Add Problem.”