Rescheduling Rules
- Rescheduling is free.
- You can’t reschedule once your cleaner is On My Way, Arrived or Cleaning.
- If a booking is rescheduled more than 4 times, a $20 fee applies.
How to reschedule
- On the booking card, tap the ⋮ (three dots) in the top-right corner, next to the price.
- Tap Reschedule.
- Pick a new date and arrival window. Most services use 8 AM to 8 PM; short-term rentals aren’t limited to that window.
Need to cancel instead? See our Cancellation and refund policy.
