SaaS Subscription Service Policy

1. Introduction

This Subscription Service Policy (“Policy”) governs your use of the subscription-based services (“Service”) provided by Cleanster through its platform, website, and/or mobile application. By subscribing to our Service, you agree to the terms outlined in this Policy as well as our Privacy Policy and Terms of Use.

2. Subscription Tiers & Features

We offer subscription plans to accommodate different user needs:

Basic Plan: 2.99/unit/ month

All plans are billed on a recurring basis and include customer support, access to our platform’s tools, and regular updates.

3. Subscription Duration and Renewal

Subscriptions are available in the following durations:

Monthly: Renews every 1 month
Annually: Renews every 12 months

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing cycle. Your account will be charged for renewal within 24 hours prior to the end of the current period.

4. Pricing

Prices for each subscription tier are listed on our website and in-app purchase screen. Pricing is subject to change with notice. Applicable taxes may be added based on your location and platform you use like Apple , Google or Windows

5. Free Trials

We may offer a free trial period for new users. If not canceled at least 24 hours before the end of the trial period, the subscription will auto-renew and charges will be applied.

6. Payment Terms

Payments are charged to your account (e.g., Apple ID, Google Play, or credit card) at the time of purchase.
All payments are non-refundable unless required by law or explicitly stated in a promotional offer.
You can manage and cancel your subscription via your account settings in the App Store, Google Play, or your account dashboard on our platform.

7. Cancellation Policy

You may cancel your subscription at any time. Access to premium features will remain available until the end of the billing cycle. No partial refunds are given for unused portions of the subscription period.

8. Refund Policy

Refunds are issued only under the following conditions:

Duplicate charges
Unauthorized purchases
Billing errors

Refund requests must be submitted within 30 days of the charge date. Please contact support with detailed information.

9. Changes to Subscription Terms

We reserve the right to modify subscription pricing, features, or terms. Users will be notified of any significant changes via email or in-app notifications. Continued use of the Service after such changes constitutes acceptance.