Cleanster Support Hours

Cleanster support is available from 8:30 a.m. to 9 p.m. Central Time (CT).

How to contact support

• Chat with us: message our support team directly from the Cleanster app or website.
• Email: write to support@cleanster.com.
• Change a rating or tip: open the job’s receipt and tap HELP.

We’ll get back to you as quickly as we can, and urgent issues, like a cleaner who hasn’t arrived, come first.

Before you get in touch

• Need to reach your cleaner? Message them in the app. See How do I contact my cleaner?
• Cleaner hasn’t arrived? See My cleaner never arrived.
• Not happy with a cleaning? Our 48-hour Happiness Guarantee has you covered. Tell us within 48 hours of the cleaning, with photos and a short description. See Not happy with your cleaning?

Don’t have the app yet? Download it at onelink.to/cleanster.