The Booking Fee, Explained
The booking fee is $3 per booking.
You’ll see it before you book as Service fee on your Booking Summary, and afterwards as Booking fee on your receipt. They’re the same $3 fee.
What the booking fee covers
The booking fee helps cover costs like third-party identity checks for the cleaners who use the Cleanster platform, and our customer support team.
Have a question about a fee or a charge on your receipt? Contact our support team, available 8:30 a.m. to 9 p.m. Central Time (CT).
We’re building a better home and short-term rental cleaning experience, and the booking fee helps us get there.
Related: Receipts and invoices · Cancellation and refund policy